Shipping & Returns
Discreet packaging on every order, no exceptions.
Is the packaging discreet?
Yes, absolutely. Your order will arrive in a plain, unmarked brown box or padded envelope.
- Return label sender says "VT Logistics" (not Ero Shop).
- No logos, branding, or product descriptions on the outside.
- Credit card statement will appear as "VT-STORE".
Shipping Times & Costs
| Method | Time | Cost |
|---|---|---|
| Standard Shipping | 3-5 Business Days | $5.00 (Free over $75) |
| Priority Express | 1-2 Business Days | $15.00 |
Return Policy
Due to the intimate nature of our products, we cannot accept returns on opened products for sanitary reasons.
However, if your item arrives damaged or defective, please contact us within 30 days of delivery, and we will replace it free of charge.